Privacy Policy

Last updated: July 17, 2026

1. Introduction

This Privacy Policy explains how BookMySandhya ("we", "our", "us") collects, uses and protects information when you use our mobile application and related services (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We use Firebase Authentication to manage sign-in and account creation. Depending on the sign-in method you choose, we may collect:

  • Your name, email address and profile photo when you sign in with Google Login
  • Your name and email address (or a private relay email) when you sign in with Apple Login
  • Your name, email address and profile photo when you sign in with Facebook Login
  • Your mobile number and OTP verification status when you sign in with Phone Login
  • Your email address and password (securely hashed) when you sign in with Email Login

We may also collect device information, app usage data and any content you voluntarily provide, such as event details, mandal information or profile details.

3. Notifications

With your permission, the App sends push notifications to keep you informed about events, mandal updates and community activity. You can manage or disable notifications at any time from your device settings.

4. Analytics

Where enabled, we use analytics tools to understand how the App is used, in order to improve performance, features and the overall user experience. Analytics data is aggregated and does not identify you directly.

5. How We Use Your Information

  • To create and manage your account
  • To provide core features such as event discovery, mandal membership and singer profiles
  • To send notifications relevant to your activity
  • To improve app performance and reliability through analytics
  • To respond to support requests and enquiries

6. Data Sharing

We do not sell your personal information. We may share limited data with trusted service providers (such as Firebase/Google Cloud) strictly to operate the App's authentication, storage and analytics features, under appropriate confidentiality obligations.

7. Data Security

We use industry-standard security measures, including encrypted authentication via Firebase, to protect your information from unauthorized access, alteration or disclosure.

8. Your Choices

You may update your profile information within the App, disable notifications from your device settings, or request deletion of your account and associated data by contacting us.

9. Children's Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@bookmysandhya.com.